Privacy Policy

1. Introduction

This Privacy Policy explains how DLLMarket ("we", "us", "our") collects, uses, and protects your information when you visit the Site or purchase our digital products. By using the Site, you agree to the practices described here.

2. Information We Collect

  • Order information: email address, order history, and product/plan selected;
  • Payment information: we do not store full card numbers. Payments are processed by third-party payment and cryptocurrency processors, who handle and secure your payment details according to their own privacy policies;
  • Technical information: IP address, browser type, device identifiers, and hardware ID (HWID) where required to activate or lock a license;
  • Support information: messages and ticket contents from our Discord support server;
  • Usage data: pages visited, general analytics, and cookies used to keep your cart and session working correctly.

3. How We Use Your Information

  • To process and deliver your order;
  • To generate, validate, and enforce license keys and HWID locks;
  • To provide customer support and respond to inquiries;
  • To detect and prevent fraud, chargebacks, and abuse;
  • To comply with legal obligations;
  • To improve the Site and our products.

4. Third-Party Sharing

We share information only as necessary with: payment and cryptocurrency processors (to complete transactions), hosting and infrastructure providers, and Discord (if you contact support there). We do not sell your personal information to third parties.

5. Cookies

We use cookies and similar technologies to keep you logged in, remember your cart, and understand how the Site is used. You can disable cookies in your browser settings, though some features of the Site may not function correctly as a result.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, resolve disputes, enforce our agreements, and comply with legal obligations.

7. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise these rights, contact us on our Discord server. We may need to verify your identity before actioning a request.

8. Children's Privacy

The Site is not directed at children under 18. We do not knowingly collect personal information from anyone under this age. If you believe a minor has provided us with personal information, please contact us so we can remove it.

9. Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated revision date on this page. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

11. Contact

For privacy-related questions or requests, please reach out through our Discord server.